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12th November 2009
SIT-UP CHANNELS AWARDS MULTI-MILLION HOME DELIVERY CONTRACT TO HERMES
sit-up channels, a leading TV home shopping retailer, has awarded a five-year multi-million pound contract to Hermes for the provision of home delivery services. Under the agreement, Hermes will handle the collection and delivery of products purchased from the company's digital home shopping channels including bid tv, price-drop tv and speed auction tv.
sit-up channels is one of the largest and most innovative TV retailers in the UK . So far this year it has delivered over 6 million packages, to more than 3 million registered customers. By broadcasting from 7:45am - 1:30am, 7 days a week, it delivers more live TV than any other TV shopping channel to millions of digital homes and is available via Freeview, Sky, Virgin TV and the web.
Hermes will make multiple collections throughout the day, seven days a week from sit-up channels' third-party distribution centre in Tamworth, Staffordshire. Each load will be made up of a wide selection of products, purchased via digital television or online, ranging from cosmetics and jewellery to home electricals and household goods.
Following collection, consignments will be transported to Hermes' national distribution hub in Nuneaton, Warwickshire, for sorting and onward delivery to the company's regional depot network. From there, orders will be distributed to more than 7,500 lifestyle couriers for delivery to households across the UK on a two to five day service.
Ian Percival CEO at sit-up channels commented: "After a review of our supply chain, we have selected Hermes as our home delivery partner. The decision was based on the company's proven friendly doorstep service and impressive infrastructure investments that will translate into a great user experience for our customers, with the flexibility to meet our future requirements."
Carole Woodhead, CEO of Hermes in the UK said: "With customer service at the heart of sit-up's organisation, we are proud to be a partner to such a key player in the TV home shopping market. It shows that sit-up channels have recognised the value of our courier network approach, which combines a quality doorstep delivery, with a friendly and local approach. Utilising our national infrastructure, leading-edge technology and supply chain best practice we can provide an unrivalled solution that possesses high levels of efficiency, visibility and customer service."
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