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Hermes is fiercely committed to supporting and enhancing the purchasing experience of its clients' customers so the initial feel-good factor of their shopping decision remains undiminished. Hermes provide a personal and accommodating doorstep delivery by a friendly face from within the community, which adds a positive influence. Happy customers will not only return to buy again but will also help spread the word!
Hermes' network of over 7,500 UK couriers, provides a friendly and flexible service to the neighbourhood up to six days per week, is undoubtedly a significant factor in its success. Customers also have the convenience of contacting the local courier directly to arrange a re-delivery or a parcel collection.
For the client there is a great choice of industry leading home delivery services to choose from. Hermes has 100% service coverage throughout the UK and in parts of Europe.
- Next day delivery
- Two day delivery
- Two to five day delivery
- Simple returns service
- Retail stock collection service
- European delivery services
Hermes understands that everyone has different requirements, so the need to offer services that fit consumers' busy lifestyles is an extremely important factor to consider in the purchasing cycle. That's why Hermes has a safe place delivery service, where people are not required to be in when their goods are being delivered. This service is very popular as the customers who make purchases receive them without any inconvenience of an attempted delivery. If there is no safe place available, the delivery is still made easy as the customer arranges the re-delivery directly with the courier, that's what we call personalised.
Clients and customers can be assured, each parcel that travels with Hermes is fully tracked from the collection through to the final delivery. The status of the parcel is available online.
Capable and helpful contact centre personnel are also on hand to add support to any part of the shipping process.
Read what our clients have to say
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